COVID-19 Safety Policy

We are operating our business to give families an opportunity to get outside safely. We have seen firsthand how hard it is to social distance, especially with the improving weather. At High Trek Adventures we have implemented some new policies and procedures to ensure your safety and health are our top priorities. Anyone that is not social distancing will be asked to leave the park without a refund. This will be strictly enforced. Safety must come first, with enjoyment a close second! We apologize for any inconvenience this may cause you.

RESERVATIONS ONLY

We will be limiting the number of guests to about a third of our normal capacity. We ask that reservations and waivers be completed online and in advance, wherever possible.  If you are a walk-up customer, we still welcome you, but please first try to book online, even if it is from the parking lot.  That way, we are minimizing contact.  We are trying to avoid using our waiver kiosks during this time so please use your own device. This will also permit us to be OUTDOORS ONLY. We will have an outdoor checkin station for you to verbally checkin at a safe distance.

HEALTH CHECK & IN-PARK MONITORING

In accordance with CDC guidelines each guest should take the following 5 questions into consideration before comig to the park:
   1) Have you been in close contact with a confirmed case of COVID-19 within the past 14 days?
   2) Have you had a fever or felt feverish in the last 72 hours?
   3) Are you experiencing any new respiratory symptoms including a runny nose, sore throat, cough, or shortness of breath?
   4) Are you experiencing any new muscle aches or chills?
   5) Have you experienced any new change in your sense of taste or smell?
If the answer is yes to any questions you should not come to the park should reschedule your reservation or receive a full refund. Staff will continue to monitor guests for these symptoms throughout the entirety of their visit.

SOCIAL DISTANCING REQUIREMENTS

With 50 platforms in the air, all sitting 20+ feet apart, our course provides a natural way to distance. While we will still allow 3 people on a platform if those participants are part of the same household, strangers are asked to wait on the preceding platform until the path and next platform is completely clear. We are preparing designated areas for households to gear up apart from any other groups.  

SANITATION PRACTICES

We just received a new shipment of washable gloves. Provided gloves will be used onece a day and washed/sanatized at the end of the day. We will also have new pairs of gloves available for purchase as an addon when you are placing your order. Equipment will be disinfected after each use. Hand sanitizer stations will be set up throughout the park as well as we have a handwashing station available at the park. High Trek Adventures staff will be wearing masks and Personal Protection Equipment when harnessing and interacting with guests in close contact, and will have appropriate PPE at all times.

BE CONSIDERATE. RULES STRICTLY ENFORCED

If you have a mask available to you, please come with a mask to be worn at check-in and during harnessing. If you don't have a mask we will do our best while supplies last to provide ticketed participants a mask. Masks will be optional while participating on the ropes course and when properly distanced from others, but we ask that you keep the mask on your person at all times. Our new safety policies will be strictly enforced and anyone that is not complying will be asked to leave the park without a refund. Safety must come first, with enjoyment a close second! We apologize for any inconvenience this may cause you.

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