It is difficult to predict when business will be busy so we recommend using our online reservation feature to ensure that we reserve harnesses for you. Although we strongly encourage online reservations, if you want to call in the reservation, first create an account on our site by completing the online waiver form in the lower left hand corner of any screen (no scrolling necessary). Next, we ask that you call at least 48 hours before your preferred arrival time. Also, please understand that when it gets very busy in the office, we sometimes are unable to pick up the phone. If this happens, we suggest you leave a message and we will call you back to book your reservation as soon as we are able. We do have a “Rain Check” policy where reservations may be rescheduled outside of the 48 hour window due to inclement weather but the rescheduled time must take place within 2 weeks of the original time and is subject to availability. Please make sure you arrive ½ hour before your reservation time slot to allow time for check-in, gear-up, and flight school. Reservations are non-cancellable, non-refundable, non-reschedulable on the day of the reservation or thereafter.